Administrative Assistant

SUMMARY OF RESPONSIBILITIES

The Administrative Assistant provides administrative support to the Compliance team, greets and directs visitors, and responds to calls and emails. This role serves as an intercompany liaison and requires strong verbal and written communication skills, the ability to multitask, sound judgment in handling confidential information, and a friendly, professional demeanor.

ESSENTIAL JOB FUNCTIONS

• Embrace and demonstrate the qualities of the TrueNorth Steel Game Changer definition.
• Greet visitors, direct them to the appropriate office, and ensure they sign in as required.
• Provide coverage for incoming phone calls for the Compliance phone line.
• Maintain cleanliness of Compliance office public spaces.
• Follow all company safety and quality requirements.
• Assist with client invoicing.
• Assist with monitoring due dates and notifying clients of upcoming compliance requirements.
• Assist with P-Card transactions related to the Compliance team.
• Send interoffice documents to Corporate daily or weekly, as needed.
• Distribute incoming mail and prepare all outgoing mail as needed.
• Assist with drug and alcohol testing program.
• Coordinate lunches and supplies for meetings and events as needed.
• Assist in scheduling company activities related to the Compliance team.
• Purchase office supplies and misc. items for the Compliance team.
• Prompt and dependable attendance.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND QUALITIES

• Customer-service oriented, with a friendly, positive attitude and demeanor.
• Ability to operate Microsoft Office Suite software.
• Ability to use company operating systems.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to take care of the clients’ needs while following company procedures.
• Ability to logically think through process steps and identify potential issues.
• Strong ability to multi-task and prioritize projects.
• Ability to perform work accurately and thoroughly.
• Ability to work independently, make sound decisions, and professionally support a position or recommendation.
• Ability to remain persistent and focused when completing assigned tasks.

EDUCATION AND WORK EXPERIENCE

• High School Diploma or GED required.
• Associate’s degree in administration, accounting, or a related field, or an equivalent combination of education and relevant work experience.
• Minimum of one to three years of administrative, front desk and/or accounting experience.