What are the responsibilities and job description for the Business Systems Intern position at TrueNorth Companies?
Are you looking for an opportunity to learn, grow, and develop as a young professional? How about working for a company recognized as one of USA Today’s Top Workplaces? TrueNorth is looking for a Business Systems Analyst Intern to join our Technology Team. If you’re looking to grow in areas such as project management, requirements management, and problem-solving, this might be the role for you! This role will support our Business Systems Analysts with the implementation of technology solutions and enhancements to drive improved client experience and operational efficiencies.
Our internship program is a 11-week paid program, running May 18 – July 31, 2026. This position will be fully on site in our Cedar Rapids, IA office.
As a Business Systems Analyst Intern, You Will:
- Collaborate with colleagues, clients, carriers and vendors on business requirements and implementation of new tools, features and processes
- Create and maintain documentation on requirements, processes, policies, application configuration and help related materials for end users
- Implement enhancements to business applications; keep current on new features and functionality to create recommendations for process improvements, best practices and utilization of the systems
- Assist with the implementation of projects and ensure successful outcomes by following Project Management processes and procedures while coordinating across teams and functional areas
- Work with the business to assist with developing detailed User acceptance test cases and flows. Including devising test plans, creating test cases, establishing protocols and appropriate testing environments, and coordinating testing
Education, Experience, & Skills:
- Must be of Junior or Senior status, currently pursuing a degree or certificate in Management Information Systems, Computer Science, Business or related field
- Proficient in Microsoft Office, including Word, Excel, Outlook and basic PowerPoint functions
- Prior internship or job experience
- Experience with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
- The ability to work successfully in a fast paced, rapidly changing environment
- Strong critical thinking and problem-solving skills
- Strong attention to detail
- Excellent interpersonal communication skills, both written and verbal
- Ideal candidates will have a genuine interest in the insurance industry
We believe that People Will Determine Who Wins – therefore we invest in their future by providing personal and professional development opportunities.
Benefits & Opportunities as a TrueNorth Intern are:
- Paid Internship, Paid Time Off, and Holiday Pay
- Paid Housing
- Personal & Professional Development Opportunities
- Scholarship Opportunity
- Paid Volunteer Time Off and Volunteer Opportunities
- Executive Team Exposure
- Company Social Events
- Team Projects
TrueNorth makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.
Join us!
