What are the responsibilities and job description for the Legal Assistant position at TrueML?
Why Sentry Credit?
After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by joining the TrueML family in 2025. Now, our story continues as we expand our team beyond Everett, WA and into Lenexa, KS; where we can partner more closely with TrueAccord as we revolutionize the debt resolution industry.
We are seeking a highly organized and disciplined Legal Assistant to support our legal recovery department. In this role, you will bridge the gap between our collection officers and legal counsel, ensuring that all litigation paperwork is filed accurately, deadlines are met, and legal accounts move efficiently through the court system.
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Drive High-Volume Document Production: Prepare and process a large volume of court documents, including summons, complaints, executions, and dismissals.
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Own Docket Management: Maintain the legal calendar, tracking court dates, filing deadlines, and statutes of limitations.
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Audit Accounts: Review accounts for "legal readiness," ensuring all backup documentation is organized, admissible, and complete.
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Manage Case Data: Maintain accurate, real-time records within our collection management system (CMS), tracking legal actions, file statuses, and judgment balances.
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Perform Legal Calculations: Calculate post-judgment interest and court costs to ensure accurate payoff balances for consumers.
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Act as a Liaison: Communicate directly with court clerks, process servers, and sheriff’s offices regarding filing fees and service of process status.
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An Experienced Professional: You bring 1–3 years of experience in a legal environment (Collections, Creditor’s Rights, or Civil Litigation preferred).
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A Strong Communicator: You are comfortable on the phone and can maintain your demeanor when speaking with employers.
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Efficient and Accurate: You are precise and take pride in your proofreading abilities.
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A Tech Pro: You have a strong command of Microsoft Office. You’re comfortable navigating spreadsheets and using document templates to stay organized.
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Knowledgeable & Compliant: You have familiarity with the Fair Debt Collection Practices Act (FDCPA) and local Rules of Civil Procedure.
Perks & Benefits
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Flexible vacation
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Medical/dental/vision insurance
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Traditional/Roth retirement savings options
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Company-paid disability and life insurance
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Flexible Spending Account & Limited FSA
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Family-friendly parental leave, volunteer and voting time off
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On-demand wellness platform access for you and 5 friends and family
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PerkSpot discount program for 900 merchants nationwide
Onsite Work & Physical Requirements
This is an onsite position based in our local office and regular, in-person attendance is an essential function of the role. The position requires collaboration, participation in in-person meetings, access to office resources, and partnership with cross-functional teams.
This role is primarily performed in a professional office environment and involves computer-based work, including extended periods working at a computer, using standard office technology, and communicating through verbal, written, and digital channels. The role may require moving throughout the office and occasionally lifting or moving office materials up to <10 pounds. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.
Such roles may require occasional flexibility outside of standard business hours to support business needs, cross-time-zone collaboration, or key meetings. Occasional local and/or international travel may also be required.
Personally Identifying Information
We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Dedication to Diversity & Inclusion
We are an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
Salary : $21 - $22