What are the responsibilities and job description for the Senior Account Executive position at TrueLoyal?
About TrueLoyal
TrueLoyal is a high-growth company disrupting the customer loyalty and retention market. We empower global brands to build meaningful customer connections and deliver measurable impact through innovative, enterprise-grade technology.
The Role
This is a high-impact opportunity for a proven enterprise SaaS salesperson to own the full sales cycle for strategic accounts across North America. You will act as a trusted advisor to senior stakeholders, from VPs to C-Suite, guiding them through complex, multi-threaded sales processes and positioning TrueLoyal as the strategic choice for loyalty and retention transformation.
What we value at TrueLoyal:
- We over Me: Collaborative, team-first mentality.
- Customer Obsession: Every decision starts with what delights the customer.
- Empathy with Action: Listen deeply, then move fast.
- Adaptability: Embrace pivots and iterate quickly.
- Bias for Action: Fail fast, learn, and accelerate progress.
- Purpose: Build with intent and ambition.
Your Main Responsibilities:
- Manage the full sales cycle for your pipeline of enterprise-level opportunities.
- Develop relationships across multiple stakeholders, including VP and C-Suite executives in marketing, digital, IT, and loyalty.
- Build and manage a healthy pipeline via partner-led opportunities, inbound leads, and self-generated prospects, maximizing earning potential through an uncapped commission plan.
- Lead compelling product demonstrations and deliver persuasive, value-based proposals focused on tailoring solutions for customers.
- Collaborate across sales, partnerships, marketing, and customer success teams to execute account-based selling strategies and ensure seamless customer solutions.
- Accurately forecast revenue and maintain disciplined pipeline hygiene, managing complex sales cycles
- Represent TrueLoyal at key industry events, webinars, and prospect-specific initiatives.
- Cultivate industry expertise and thought leadership to speak authoritatively about vertical trends.
Qualifications:
- 5-10 years of quota-carrying experience with a proven record of top performance, including carrying an enterprise quota at a SaaS provider.
- Experience selling complex enterprise SaaS (Martech, Loyalty, or CRM preferred) into mid market accounts and large global brands.
- Demonstrated success managing deals with multiple decision-makers and enterprise-level contract values.
- Strong consultative sales and value selling methodology skills and experience navigating complex organizations.
- Experience navigating partner ecosystems and co-selling strategies.
- Excellent presentation, communication, and stakeholder management skills.
- A self-starter mindset with the drive to build and grow your own territory.
This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.
We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.
Benefits
- Premier Health Insurance plan with $0 deductible and $0 co-pay
- Dental and vision insurance plans
- Medical and dependent care flexible spending accounts
- Open PTO - we like to keep this simple...making time for life is important!
- 9 paid standard holidays each year in addition to open PTO
- 401(k) savings plan with Employer Matching
- Company-paid Life, AD&D, and Disability coverage
- A collaborative, entrepreneurial learning environment with a proven playbook
- Be part of a high-growth company revolutionizing customer loyalty
- Work with cutting-edge technology and innovative products
- Competitive salary, benefits, and growth opportunities
- Fun work atmosphere