What are the responsibilities and job description for the Director of Operations Business & Strategy position at Trueline Talent?
Trueline Talent’s client, a growing design and landscape services firm in NJ with a strong residential and commercial project portfolio, is seeking a General Manager / Operations to drive operational excellence and scale the business in a hands-on environment. This role is ideal for someone with substantial experience in landscape, construction, or site development who can enhance processes from sales through fulfillment while leading and coaching a project management team.
What You Will Do as the General Manager / Operations Leader:
Lead and improve the end-to-end operational process including estimating, budgeting, scheduling, and project delivery.
Coach, structure, and guide project managers to elevate performance and consistency across teams.
Develop and implement workflows, operational standards, and tools to support growth.
Partner with leadership to refine the sales-to-execution process so profitability and job costing are clear and actionable.
Bring structure to planning, forecasting, and budgeting to support strategic decision making.
Evaluate and recommend technologies and systems that support scaling and efficiency.
Must-Haves as the General Manager / Operations Leader:
Proven experience in operations management within landscape, site development, or related construction services.
Strong understanding of estimating, job costing, and budgeting practices.
Ability to organize and build operational frameworks and workflows.
Big picture thinker who can create structure without slowing down a high-energy team.
Excellent communicator and collaborative leader who elevates others.
Comfortable in a family-oriented, entrepreneurial culture that requires flexibility and resourcefulness.
Nice-to-Haves as the General Manager / Operations Leader:
Background in landscape design/build and plant/softscape knowledge.
Experience with 2D/3D design or rendering workflows.
Prior experience scaling a business or leading acquisitions.
Our Client Offers:
Competitive base compensation based on experience.
Company vehicle for local travel requirements.
Opportunity to shape the operational backbone of a growing company.
Close-knit team environment where contributions are visible and valued.
Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.