What are the responsibilities and job description for the Front Desk Coordinator position at True Sports Physical Therapy?
Candidates should have the following qualities and/or skills to be successful in this role:
A very positive and outgoing personality
A desire to help problem solve, and assist in all customer service related interactions at their assigned clinic
Ability to answer, route, and assist in phone calls with outstanding customer service skills and a major focus on client satisfaction, client interaction, and client experience
Ability to manage, troubleshoot, and be a good critical thinker in challenging situations with clients who may express dissatisfaction or frustration
Ability to adjust, and accept new processes with enthusiasm and curiosity
Ability to managing all aspects of scheduling, rescheduling, and scheduling management for the PTs you assist, and clients you service
Light housekeeping duties including sweeping, wiping surfaces, restocking supplies, and changing garbage bins to ensure cleanliness and appearance of assigned clinic
Salary : $16 - $18