What are the responsibilities and job description for the Support specialist position at True North?
Description :
We are looking for a CustomerSupport Specialist to assist our customers with technical problemswhen using our products andservices.
CustomerSupport Specialist responsibilities include resolving customerqueries recommending solutions and guiding product users throughfeatures and functionalities.
To be successful in this role youshould be an excellent communicator whos able to earn our clientstrust. You should also be familiar with help desksoftware.
Ultimatelyyou will help establish our reputation as a company that offersexcellent customer support during all sales and aftersalesprocedures.
Requirements :
Familiarity with our industry is aplus
Experience using help desk software andremote supporttools
Benefits :
401(k)(After 1 calendar year)
Healthinsurance
Dentalinsurance
Life insurance and ShortTermDisability
Visioninsurance
Paid timeoff
Last updated : 2024-08-05
