What are the responsibilities and job description for the Front Desk Coordinator In Growing Chiropractic Clinic position at True North Wellness?
Please only apply if you have experience in the medical/chiropractic field.
Our fun and fast paced growing Chiropractic Clinic is seeking a new team member to invest in.
We offer an above average wage for an eager, quick to learn and friendly candidate to join us as a Check-In Receptionist and manage front desk operations. All of our employees are cross trained.
Our goal is to give the best possible chiropractic healthcare experience to our patients, delivered with integrity and caring competence.
We are looking for an enthusiastic Front Desk Coordinator that loves building and maintaining positive relationships with patients. What if you could be rewarded for doing what you love, with a team that supports you, in an environment where there is a shared passion for quality patient care? Your primary role is to facilitate exceptional patient experiences. As a valued member of the Team, we will support you, invest in you and your future with training to ensure your success and advancement within the practice. We believe in the value of talented people, and we aim to craft an environment that engages and supports your growth.
Primary job responsibilities as a Front Desk Coordinator include, but are not limited to:
- Greet and check-in patients and guests with a smile
- Manage, confirm, and schedule appointments for optimum patient flow via email, telephone and online requests
- Support and achieve business goals, revenue, and profitability objectives
- Continuously assess the schedule ensuring optimum patient flow
- Respond to patient, clinical, and operational concerns timely and effectively.
- Answer phone, manage incoming patient inquiries, verify patient insurances, ensure co-pays and outstanding balances are collected
- Engage patients in marketing initiatives
- Other duties as assigned by the Operations Leader
- Coordinate referrals, imaging and chart sharing.
Education/ Experience
- Minimum of high school diploma or equivalent required
- Customer service focused
- Excellent time management and organizational skills
- Preferred chiropractic office experience
- Preferred experience with medical insurance
Benefits
- Investment in you and your future
- Opportunity to find your career, not just a job!
- Paid Time Off
- Chiropractic care
- Aesthetics treatments
- Employee Discounts
- Bonus Programs
- Opportunity for career growth no matter your passion!
Requirements/Experience Include:
1. You must be open to working a flexible schedule ~30-35 hours per week.
2. Experience with Microsoft Office, Google Docs, medical electronic insurance claims submission, and posting insurance payments is a MUST. Bonus points for experience using Availity, Office Ally, and EHR systems.