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Member Business Loan Support & Loan Services Associate

True North Federal Credit Union
Juneau, AK Full Time
POSTED ON 6/21/2026
AVAILABLE BEFORE 7/20/2026
Member Business Lending Support and Loan Services Associate

Located in Juneau, AK

Salary range: $23.18/hour - $31.88/hour

Who we are!

True North FCU is a member-owned, full-service credit union, and our mission is to provide quality financial solutions for our members. We are headquartered in Juneau with a branch in Anchorage, serving members across the state of Alaska. If you like helping people & are dedicated to excellent customer service then we are looking for someone like you!

What we need:

A detail focused, self-motivator who possesses great organizational and problem solving skills. The successful candidate will provide administrative support for business lending and loan servicing activities.

In this role you will:

  • Maintain business lending servicing tasks, including annual reviews, insurance tracking, and financial data entry into analysis systems.
  • Perform loan servicing tasks such as data entry review, loan corrections and preparing consumer loan documents for closing.
  • Provide operational support for member business lending activities including application intake, obtaining credit and collateral information and setting up and maintaining MBL loan files.
  • Process loan payoffs: release liens, issue payoff letters, complete reconveyances, and finalize paid loan documentation.
  • And more!


To succeed:

  • You will have great attention to detail and possess great organizational skills.
  • Exercise great communication skills for both internal and external contacts.
  • Have a high school diploma or GED; willing to train the right candidate!
  • Like to have fun, value service and above all enjoy helping people.


True North Federal Credit Union is a member-owned full-service financial institution offering a full benefit package including medical/dental/vision, retirement and paid time off. Pay DOE.

True North FCU is an Equal Opportunity Employer.

VOTED 2022 and 2023 BEST PLACE TO WORK in Juneau ~ Silver Award! Come find out why!

E-Verify Statement: True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.

Declaración de E-Verify: True North FCU participa en E-Verify y proporcionará al gobierno federal la información de su formulario I-9 para confirmar que está autorizado a trabajar en los EE. UU. Si E-Verify no puede confirmar que está autorizado a trabajar, True North FCU debe brindarle instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para que pueda comenzar a resolver el problema antes de que True North FCU pueda tomar alguna medida en su contra, incluida la rescisión. su empleo. Los empleadores solo pueden usar E-Verify una vez que haya aceptado una oferta de trabajo y completado el Formulario I-9. Para obtener más información sobre E-Verify, o si cree que True North FCU ha violado sus responsabilidades de E-Verify, comuníquese con DHS al 888-897-7781 o dhs.gov/e-verify.

Salary : $23 - $32

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