What are the responsibilities and job description for the Parts Help position at True North Equipment?
Performs customer service duties related to the receiving, sale, and delivery of parts and accessories that contribute to the efficient and profitable operation of the dealership.
True North Equipment has been in business since 1949 and has 10 locations with over 200 employees. Our employees are the key to our success and have helped us get to where we are today, operating in two states across the Red River Valley. True to our Values...Driven by You!
It takes our entire team to make True North Equipment exceptional. We strongly desire individuals who are self-starters and hard workers, always willing to dive into a new challenge, and who are eager to learn. We strive to provide you with limitless opportunities for growth and education that will challenge you. Most importantly, we want you to have fun working at TNE!
You’ll focus on:
- Place machine down and stock ordered parts in assigned locations in a timely manner
- Assists the Parts Manager with merchandising displays by delivering showroom inventory
- Verifies receiving and receipting-in of parts shipments
- Monitors shortages and expedites processing through reporting to the Parts Manager
- Assists in keeping the parts department clean and orderly
- Promotes and sells products and/or services to meet customer needs
- Supplies Service Technicians with parts as required in a timely manner
- Assist with after-hours customer and technician parts needs
- Assist in answering phones
- Must be able to maintain reliable attendance
- May transport and delivery of parts and supplies for the dealership or to/from dealership locations and to customers
What we are looking for:
- John Deere parts experience preferred
- Must have excellent customer service skills including phone customer service
- Must be able to retain positive relationships with customers and co-workers
- Basic data entry/keyboarding skills
- Ability to work in a team environment
- Basic parts and machinery knowledge
- Ability to use the John Deere computer applications and programs
- Forklift training preferred
- Valid driver’s license required, must be able to drive company vehicles
- Must be able to obtain a medical hard for hauling purposes
True North Equipment is an Affirmative Action and Equal Opportunity Employer. True North Equipment will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance
Salary : $15 - $18