What are the responsibilities and job description for the John Deere Diesel Technician - Advanced position at True North Equipment?
John Deere Advanced Diesel Technician
The Advanced Diesel Technician independently performs advanced diagnostics, service repairs, and maintenance on customer and dealer-owned agricultural equipment. This role supports both in-shop and in-field service work, including responding to customer service calls and operating as a key technical resource across the organization.
True North Equipment has been serving customers since 1949, with 10 locations and over 200 employees across North Dakota and Minnesota.
Our success is built on our people and our commitment to delivering exceptional service:
True to our Values…Driven by You!
At True North Equipment, our advanced technicians are leaders in the shop and in the field. We are committed to:
- Investing in your technical growth and John Deere training
- Providing advanced diagnostic opportunities and diverse work
- Empowering you to support customers directly in-shop and in-field
- Building long-term careers—not just jobs
What You’ll Do
- Perform advanced diagnostics, repairs, and maintenance on agricultural equipment and Precision ag technology systems
- Perform work both in the shop and in the field, including responding to customer service calls across the TNE territory
- Operate a mobile service vehicle when required to support customer needs
- Serve as a trusted technical resource and represent TNE professionally with customers
- Mentor and support service technician trainees
- Participate in Service EDUCATE and ongoing training programs
- Maintain current knowledge of John Deere and competitive products
- Complete work orders, documentation, and time tracking accurately and timely
- Account for all time, parts, and materials used in assigned work
- Maintain tools, equipment, vehicles, and a clean, safe work environment
- Follow all safety policies and OSHA regulations
- Support customer clinics, training events, and internal initiatives
- Work efficiently to meet productivity and quality expectations
- Take directions from the Location Service Manager to prioritize work, assignments, and customer needs
What We’re Looking For
- 5 years of experience in diesel or agricultural equipment repair
- Advanced diagnostic and troubleshooting skills across mechanical, electrical, and hydraulic systems
- Ability to perform complex repairs using specialized tools, technical manuals and diagnostic software
- Experience with John Deere Service Advisor (preferred)
- Strong customer service and communication skills
- Ability to work independently in both shop and field environments
- Strong organizational and time management skills
- High School Diploma or equivalent required; technical degree preferred
- Valid driver’s license with clean MVR
- Ability to lift up to 75 lbs and perform physical work
Work Schedule
- Off-season: Monday–Friday, 8:00 AM – 5:00 PM
- In-season: Monday–Friday, 7:30 AM – 5:30 PM & Rotational Saturdays: 7:30 AM – 12:00 PM
- On-call rotation and extended hours during peak seasons
Total Rewards Package
We offer competitive pay, industry leading benefits, and career growth opportunities:
- Pay: $25–$47 /hour depending on years of John Deere experience
- Company Vehicle: Provided for field service coverage responsibilities as needed
- Health Insurance: 100% single premium paid; 75% family premium paid
- Dental & Vision: 50% premium paid
- Disability & Life Insurance: 100% premium paid
- 401(k): Company match
- PTO: Starts accruing on your first day
- Paid Holidays: 7 holidays additional special days
- Training: Ongoing John Deere and advanced technical training
- Career Growth: Advancement opportunities within TNE
- Volunteer Time Off & Parental Leave or Paid Family Medical Leave
- And more!
All hires must pass a pre-employment background check and drug/alcohol screening.
Salary : $25 - $47