What are the responsibilities and job description for the Social Media Specialist/Front Desk Team Member position at True Medspa?
Job description
Seeking a positive, flexible, upbeat team player to fill part-time social media specialist/front desk team role. 15-20 hours weekly, including one Saturday per month during peak months. Otherwise, Monday through Friday at our two locations (Naperville and New Lenox, IL)
Front Desk Duties:
- Enthusiastically greeting clientele, providing a high-quality, welcoming customer experience
- Confidently answering phones to book appointments, provide knowledgeable answers about products and services, and handle customer service issues
- Checking out client's post procedures and treatments
- Chart Creation/Maintenance
Social Media Marketing Duties:
- Posting regularly to IG and FB (scheduling via Canva minimum of 5 posts and stories per week)
- Helping with taking video of procedures/product education interviews with staff
- Assisting with building brand awareness and generating website traffic
- Engaging with our followers by commenting and responding on social media on a regular, consistent basis
- Contributing during our monthly breakfast meeting, brainstorming specials for upcoming month
Job Type: Part-time
Skills Required:
- Front desk experience required
- Excellent communication skills
- Exemplary people skills
- Social media experience in a business setting is required
- Canva
- MailChimp
- Cash Handling
- Attention to Detail
- Knowledge of the medspa industry a PLUS!
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekends as needed
Application Requirements:
- Must include cover letter, stating why you would be a great fit for these duties listed above along with resume
- As this role includes social media management, please include the social media handles you currently or in the past have managed (including any personal accounts, if applicable)
Experience:
- Front desk: 2 years (Required)
- Social media marketing: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Naperville, IL and New Lenox, IL
Work Location: In person
Salary : $19 - $25
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