What are the responsibilities and job description for the Rotational Technology Intern position at True Homes?
The Rotational Technology Intern is responsible for supporting multiple areas within Enterprise Technology Services, including Data & Business Intelligence, Helpdesk/Infrastructure, and Application Development. This internship is designed to provide broad exposure to technology operations, analytics, and software development while allowing the intern to gain hands-on experience, learn best practices, and develop foundational technical skills.
The Intern will rotate through assigned teams and will be paired with experienced associates for mentorship, support, and day-to-day direction. This role will work between 30 to 40 hours per week.
Responsibilities
The Intern will rotate through assigned teams and will be paired with experienced associates for mentorship, support, and day-to-day direction. This role will work between 30 to 40 hours per week.
Responsibilities
- Works alongside ETS Associates to learn best practices and methodologies used at True Homes
- Assists the Data & BI team with documentation, data validation, and basic reporting tasks
- Supports business intelligence efforts by assisting with SQL queries, data analysis, and Power BI reports
- Helps validate data accuracy and supports reporting requests for internal stakeholders
- Assists the Helpdesk and Infrastructure team with setting up and preparing computers and peripherals
- Supports hardware and software updates, inventory assessments, and basic troubleshooting
- Assists with documentation of processes, procedures, and technology standards
- Learns and supports tier 1 helpdesk ticket resolution under supervision
- Works with the Application Development team to gain exposure to enterprise applications and systems
- Assists with testing, debugging, and documenting application features and enhancements
- Supports basic front-end or back-end development tasks under guidance, as appropriate
- Learns version control, development workflows, and secure coding fundamentals
- Performs other duties as needed or required
- Currently enrolled in good standing at a college or university and has completed Freshman year of college
- Major in Computer Science, Software Engineering, Information Technology, Information Systems, Data Analytics, Business Analytics, or a related field preferred
- Actively engaged in a student organization and/or club preferred, specifically in a leadership role
- Basic knowledge of SQL, data concepts, or reporting tools preferred
- Introductory experience with programming languages, scripting, or application development preferred
- Familiarity with Microsoft Office and general computer hardware
- Gains foundational knowledge across Data/BI, Helpdesk, and Application Development functions
- Completes assigned tasks accurately and on time with appropriate supervision
- Demonstrates growth in technical skills, problem-solving, and professional communication
- Maintains accurate documentation for assigned work and learning activities
- Actively engages with mentors and team members throughout rotations
- Excellent attention to detail
- Strong communication skills, written, and verbal skills
- Ability to learn quickly and adapt in a fast-paced environment
- Ability to work effectively both independently and as part of a team
- Comply with all company policies and procedures
- Demonstrate the qualities and character traits as defined in the True Difference