What are the responsibilities and job description for the Dental Treatment Coordinator position at True Design Dentistry?
Join Our Team Where Patients Come FirstAt our practice, dentistry is about more than teeth — it’s about people. We are looking for a Dental Treatment Plan Coordinator who genuinely enjoys connecting with patients, guiding them through their care, and helping them feel confident, informed, and supported every step of the way.This role is perfect for someone who is warm, organized, and naturally empathetic — someone who can explain treatment clearly, advocate for patients, and serve as the bridge between clinical excellence and exceptional patient experience.What You’ll DoPresent and explain dental treatment plans in a clear, compassionate, and confidence-building wayHelp patients understand their insurance benefits, estimated costs, and financing optionsAnswer questions thoughtfully and help patients feel comfortable moving forward with careCoordinate scheduling to ensure treatment plans are completed smoothly and efficientlyCollaborate closely with doctors and clinical team members to ensure accuracy and continuity of careFollow up with patients to support case acceptance and long-term treatment successBe a trusted point of contact who patients feel comfortable calling with questions or concernsWho You AreYou genuinely care about people and enjoy helping others make informed decisionsYou communicate clearly, kindly, and professionally — even in sensitive conversationsYou are detail-oriented, organized, and comfortable juggling multiple tasksYou’re confident discussing finances and insurance while remaining patient-focusedYou thrive in a collaborative, supportive team environmentDental experience is preferred, but a strong customer-service background with the right personality is welcomeTechnical Qualifications & ExperienceDentrix experience is required. Candidates must be comfortable navigating Dentrix for treatment planning, scheduling coordination, insurance estimates, and patient account management.Dental office experience is required (minimum 1–2 years). Prior experience in a dental practice is essential, with familiarity in treatment presentation, dental terminology, insurance verification, and patient communication.Strong working knowledge of dental procedures, CDT codes, and basic insurance workflowsAbility to accurately present fees, estimates, and phased treatment plansProficiency with basic office technology and practice management systemsWhy You’ll Love Working HereA positive, respectful, and team-oriented cultureA practice that values relationships, integrity, and high-quality careSupportive leadership that invests in training and growthAn environment where your role truly matters and makes a difference in patients’ livesIf you’re someone who loves building trust, creating clarity, and being part of a practice that truly cares, we’d love to meet you.Skills:General PracticeTreatment PlanningDentrixCompensation:$25-$35/hour
Salary : $25 - $35