Maintenance Manager (Luxury Senior Living Community)

About Us

True Connection Communities, a proud member of Green Courte Residential Holdings, is a rapidly expanding network of luxury senior living communities specializing in Active Adult and Independent Living. At TCC, every day presents a unique opportunity for our team members to forge meaningful connections with residents, their families, and each other in a deeply personal and impactful way.

Whether you interact directly with residents or support those who do, you'll find countless opportunities to make a difference in the lives of others. We believe in fostering a supportive and engaging environment where every team member can thrive.

Discover more about True Connection Communities and how you can be part of our mission to enhance the lives of seniors by visiting ww w.trueconnectioncommunities.com.

SALARY & BONUS

Competitive base salary and an exceptional bonus/incentive plan designed to reward your hard work and success. Bonus Plan includes commission, community payout, occupancy bonus, and annual performance bonus.

With this plan, your achievements and contribution directly impact your earnings!

SUMMARY:

We are seeking a results-driven and experienced Maintenance Director/Manager to join our team at Verena at Hilliard located in Hilliard, OH - a 55 luxury independent living community offering vibrant amenities and active neighbors. The ideal candidate will lead maintenance operations to ensure a safe, clean, and well-maintained environment for residents and staff. This role oversees Central Plant operations, preventive programs, ensures regulatory compliance, and supports the overall quality of life in the senior living community. This is a 'working' leadership role requiring someone who is willing to roll up their sleeves to get things done.

What You’ll Do

• Oversee hiring, training, scheduling, and performance management of all maintenance staff.
• Motivate, train, discipline, and evaluate team members while ensuring proper staffing within budget.
• Maintain a safe, clean, and compliant environment per local, state, and company regulations (e.g., health, fire, OSHA).
• Manage departmental labor and supply costs, assist in budget planning with the Executive Director.
• Perform and oversee preventive maintenance on mechanical systems, ensuring accurate and timely documentation.
• Conduct daily inspections; perform general repairs (e.g., equipment, HVAC, painting).
• Manage work orders through the designated system, ensuring timely resolution.
• Supervise safety programs and participate in required training and safety initiatives.
• Maintain documentation (e.g., plans, warranties), and oversee third-party vendors (e.g., landscaping, snow removal).
• Support community events with setup/cleanup and maintain the building’s overall appearance.
• Deliver excellent customer service with all residents, vendors, guests, and community team members.
• And other duties as assigned…
  
  

Required Skills

• High School Diploma or equivalent experience.
• Minimum of three (3) years of supervisory experience in building maintenancewith strong mechanical skills in HVAC, electrical, carpentry, and painting.
• Experience overseeing Central Plant operations (boiler, condensate pumps, cooling tower, etc).
• Strong mechanical knowledge and skills (HVAC, electrical, carpentry, plumbing, painting, fire safety, etc.).
• Excellent customer service skills with emphasis on respect, compassion, and anticipation of needs.
• Strong skills diagnosing maintenance problems and resolving issues within budget.
• Valid state driver’s license and clean driving record.
  
  

Preferred Skills

• Experience leading maintenance teams within property management, hotel, and/or Senior Living communities highly preferred.
• Experience overseeing water treatment systems highly preferred.
• Technology and computer skills - maintenance tracking systems and Building Automation Systems highly preferred.
• Certification highly preferred - EPA Refrigerant Certification - section 608
  
  

What We Offer

• Competitive salary and incentive plans (payouts monthly, quarterly, and yearly)
• Health, Dental, Vision Insurance plan options
• Industry-leading Paid Time Off plan
• 401k
• And more…
  
  

True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

True Connection Communities is a Drug-Free/Smoke-Free Workplace.