Front Desk Receptionist / Medical Assistant - Urgent Care

We are looking for a professional and dedicated Front Desk Receptionist / Medical Assistant to become part of our urgent care team. As the first point of contact for patients and visitors, you will deliver outstanding customer service and administrative support in a dynamic medical setting. This position combines front desk responsibilities with medical knowledge to keep daily operations running smoothly while creating a warm and welcoming environment.

Responsibilities:

- Welcome patients and visitors with a friendly and professional attitude, making a great first impression

- Handle patient check-in and check-out efficiently, including insurance verification and document collection

- Keep patient records accurate and up to date, following medical terminology standards and confidentiality guidelines

- Respond to phone calls in a timely manner, directing inquiries to the appropriate departments

- Support the medical team with administrative duties such as correspondence, filing, and general clerical work

- Apply knowledge of anatomy and medical assisting to help patients and share relevant information

Qualifications:

- Prior front desk or customer service experience preferred, especially in a healthcare environment

- Working knowledge of medical terminology and administrative workflows

- Familiarity with outpatient and inpatient care practices is a plus

- Skills in urgent care, X-ray procedures, and basic life support are valued

- Strong attention to detail and organizational abilities for record-keeping

- Excellent interpersonal and communication skills for working with patients, families, and medical staff

Come join our team as a Front Desk Receptionist / Medical Assistant and make a meaningful impact in patient care while growing your healthcare career.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Work Location: In person

Pay: $16.00 - $18.00 per hour

Work Location: In person

Salary : $16 - $18