What are the responsibilities and job description for the Member Advisor position at True Community Credit Union?
Member Advisor - Full-time
Location: Grass Lake Branch (670 E. Michigan Ave. Grass Lake, MI 49240)
Pay: Starting at $16.85/hour (or more depending on experience)
Are you passionate about problem solving, sales, and providing exceptional customer service? Join TRUE Community Credit Union - one of Michigan's fastest-growing credit unions - as a Member Advisor and be part of a dynamic team that puts members first
What's in it for you?
- Competitive Pay: Starting at $16.85/hour (or more with experience)
- Benefits That Empower You
- Time That's Yours: Recharge with generous paid time off - including birthday, volunteer, and inclusion days, along with 12 paid holidays each year.
- Build Your Future: A pension plan plus a 100% 401(k) match up to 5% so your savings grow stronger, faster.
- Wellness & Growth: Tuition reimbursement for your education and gym perks for your health.
- Confidence at Work: Access interest-free clothing loans to help you feel and look your best.
Schedule:
- Flexible Hours: 36-40 hours/week
- Monday - Friday shifts (starting as early as 8:00 am or ending around 6:00 pm)
- Work up to 3 Saturdays a month (8:30 am - 2:30 pm)
Orientation & Training:
- Orientation: 7 days of paid orientation at our main branch (1100 Clinton Road, Jackson, MI)
- Training: 5 weeks of hands-on learning with an experienced Member Advisor to set you up for success
Who we're looking for:
- Problem solvers who thrive in a team environment
- Sales and customer service pros
- Detail-oriented individuals who uphold confidentiality
- Positive, professional communicators who can stay calm under pressure
Your Role:
- Process everyday banking transactions like deposits and withdrawals
- Assist members with loan applications
- Spot and prevent potential fraudulent activity
- Share products and services that make life better for our members
- Use multiple programs while staying compliant with regulations
Ready to apply?
- Click the Apply Now button and complete the application-it only takes a few minutes
- Be sure to answer the questions so we can get in touch with you.
Join TRUE Community Credit Union-where we are TRUE to our members, our communities, and our teammates.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $17