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Member Advisor - Grass Lake, MI - Full time

TRUE Community Credit Union
Grass Lake, MI Full Time
POSTED ON 10/29/2025 CLOSED ON 12/16/2025

What are the responsibilities and job description for the Member Advisor - Grass Lake, MI - Full time position at TRUE Community Credit Union?

Member Advisor - Full-time

Location: Grass Lake Branch (670 E. Michigan Ave. Grass Lake, MI 49240)

Pay: Starting at $16.85/hour (or more depending on experience)

Are you passionate about problem solving, sales, and providing exceptional customer service? Join TRUE Community Credit Union - one of Michigan's fastest-growing credit unions - as a Member Advisor and be part of a dynamic team that puts members first!

What's in it for you?

    • Competitive Pay: Starting at $16.85/hour (or more with experience)
    • Benefits That Empower You
      • Time That's Yours: Recharge with generous paid time off - including birthday, volunteer, and inclusion days, along with 12 paid holidays each year.
      • Build Your Future: A pension plan plus a 100% 401(k) match up to 5% so your savings grow stronger, faster.
      • Wellness & Growth: Tuition reimbursement for your education and gym perks for your health.
      • Confidence at Work: Access interest-free clothing loans to help you feel and look your best.

Schedule:

  • Flexible Hours: 36-40 hours/week
    • Monday - Friday shifts (starting as early as 8:00 am or ending around 6:00 pm)
    • Work up to 3 Saturdays a month (8:30 am - 2:30 pm)

Orientation & Training:

  • Orientation: 7 days of paid orientation at our main branch (1100 Clinton Road, Jackson, MI)
  • Training: 5 weeks of hands-on learning with an experienced Member Advisor to set you up for success

Who we're looking for:

  • Problem solvers who thrive in a team environment
  • Sales and customer service pros
  • Detail-oriented individuals who uphold confidentiality
  • Positive, professional communicators who can stay calm under pressure

Your Role:

  • Process everyday banking transactions like deposits and withdrawals
  • Assist members with loan applications
  • Spot and prevent potential fraudulent activity
  • Share products and services that make life better for our members
  • Use multiple programs while staying compliant with regulations

Ready to apply?

  • Click the Apply Now button and complete the application-it only takes a few minutes!
  • Be sure to answer the questions so we can get in touch with you.

Join TRUE Community Credit Union-where we are TRUE to our members, our communities, and our teammates.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary : $17

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