What are the responsibilities and job description for the Member Advisor Full-Time position at TRUE Community Credit Union?
Member Advisor
Every member has a story. Join a team that's dedicated to helping people write their next chapter.
TRUE Community Credit Union is looking for a full-time Member Advisor to join our team at our Parma Branch location. If you enjoy helping people, building relationships, and making a positive impact every day, we'd love to meet you.
As a Member Advisor, you'll help members navigate financial decisions, celebrate milestones, and find solutions that support their goals. Every interaction is an opportunity to build trust and create a positive experience.
Pay & Benefits
- $17.00-$18.50 per hour
- Medical, Dental, Vision coverage
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- 12 paid holidays
- 401(k) with company match
- Pension plan
- Gym membership reimbursement
- Tuition reimbursement
- Interest-free clothing loans
- Growth and development opportunities
Schedule
Up to 40 hours per week, including:
- Monday through Friday shifts beginning as early as 8:00 a.m. and ending around 5:15 p.m.
- 2 to 3 Saturdays per month from 8:45 a.m. to 1:15 p.m.
What You'll Do
- Deliver exceptional customer service to members
- Process transactions accurately and efficiently
- Open and maintain deposit accounts
- Assist members with consumer loan applications
- Recommend products and services that support members' financial goals
- Educate members about fraud prevention and account security
- Build lasting relationships while navigating multiple systems and processes
What We're Looking For
- High school diploma or GED required
- One year of banking, retail, cash handling, customer service, sales, or related experience preferred
- Strong communication and relationship-building skills
- Ability to multitask in a fast-paced environment
- Comfort using technology and learning new systems
Why TRUE?
At TRUE Community Credit Union, we do more than provide financial services. We help people build brighter futures and strengthen our communities. Our culture is built on collaboration, inclusion, growth, and genuine care for one another. If you're looking for a rewarding opportunity with a purpose-driven organization, there's a place here for the TRUE you.
Ready to join our team? Apply today and bring your talents to a team that's passionate about helping people thrive.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $17 - $19