What are the responsibilities and job description for the Customer Service Representative position at TruckWorks&More?
Job Summary
Truck Works and More, New England’s largest truck parts and accessories showroom, is looking to hire a highly motivated, detail oriented sales associate. Individual must have experience in the automotive industry.
Responsibilities and Duties
A. Project a positive, helpful and professional attitude toward our customer. Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials and ensure that the customer is exposed to the full product line.
B. Pull purchased parts from stock. If the part is not in stock, determine availability and submit a order if requested by the customer.
C. Meet and greet customers immediately upon arrival.
D. Answer incoming customer phone calls promptly and politely.
E. Promote additional sales to customers by suggesting additional parts or services related to current purchase. Also mention any specials currently being offered through the dealership.
F. Participate in any Company sponsored training deemed necessary by management. Keep current on new products and product updates.
G. Will be expected to learn skills of other interacting positions within the department in order to fully understand all aspects of parts department.
Qualifications and Skills
Requirements:
- Strong work ethic
- Excellent communication skills and customer service abilities
- Sales experience
- Experience in the automotive industry
- Detail oriented
- Self-motivated
Education:
High school diploma or equivalent
College preferred
Experience:
- Sales-2 years preferred
- Automotive or Auto parts Experience required
Work Remotely
- No
Job Type: Full-time
Pay: $33,280.00 - $37,440.00 per year
Benefits:
- Paid time off
Work Location: In person
Salary : $33,280 - $37,440