What are the responsibilities and job description for the Drayage Dispatcher position at trucking company?
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This is a full-time on-site role located in Tracy, CA for a Drayage Dispatcher. The Drayage Dispatcher will be responsible for managing and coordinating the transportation and scheduling of trucks for container drayage operations. Key responsibilities include communicating with drivers, monitoring shipments, ensuring timely deliveries, resolving logistical challenges, maintaining records of shipments, and collaborating with clients to provide excellent customer service. The role requires efficient multitasking, proactive problem-solving, and ensuring compliance with company policies and regulatory requirements.
- Strong organizational and multitasking skills to manage dynamic scheduling and dispatching
- Ability to communicate effectively with drivers, customers, and team members
- Proficiency with logistics software, tracking systems, and standard office applications such as Microsoft Excel and email communication
- Knowledge of transportation regulations and drayage industry practices
- Experience in problem-solving and managing unexpected issues in a fast-paced environment
- Ability to maintain accurate and detailed records of shipments
- Previous experience in the logistics, drayage, or trucking industry is preferred
- High school diploma or equivalent; additional education or certifications in logistics or transportation management is a plus