What are the responsibilities and job description for the Dispatcher/Customer Service position at TRUCK MASTERS?
Are you ready to accelerate your career with a company that enjoys helping customers advance forward? We believe in flexibility and meaningful work. We assist customers with getting back on the road, faster! We assist medium and heavy-duty vehicles from Laredo, Texas to Austin, Texas and from Junction, Texas to Luling, Texas. We find solutions, where other companies cannot.
Truck and Tire Masters LLC, is an equal opportunity and affirmative action employer dedicated to diversity in the workforce. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
We are looking to expand our dispatching team today! You will be handling inbound calls from our customers who require road side service. You will work with our team of technicians in efficiently responding to road service calls. This is a work from home position. Your home will be your office! A reliable internet connection is required.
What we are looking for:
· 100% bilingual: fluent in English and Spanish
· Great communication skills
· Ability to multitask handling phone calls and a computer simultaneously
· Must have reliable access to the internet
· Must have your own desktop or laptop
Not required, but preferred:
· Previous experience in sales, customer service, and telemarketing
· Experience working in a fast paced profession
· Collection experience
· De-escalation of
· Prior dispatching experience
Compensation and Benefits
· Starting at $15.00, bonus monthly, after 3 months, for top performers
· Compensation rate based on experience
· Paid weekly
· Medical, Dental and Vision benefits
· 401(k) Retirement Plan
· Paid Time Off: 7 Days PTO after 12 months – vacation, personal leave, sick leave, holidays, jury and bereavement
Take the next step in building a rewarding career and join a winning team by contacting us today!
Job Type: Full-time
Salary: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability
Experience:
- Dispatching: 1 year (Required)
Work Location: Office & Remote
Compensation: $12.00 - $15.00 per hour
About us
Our company
We are a company focused on the satisfaction of our customers, providing the best treatment, quality in our products and a wide variety of them to adapt to the needs of our customers.
Salary : $12 - $15