What are the responsibilities and job description for the IT System Administrator position at Truck Centers, Inc.?
Company Description
About Truck Centers, Inc.
For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.
Job Description
Our IT System Administrator keeps the core systems and infrastructure of Truck Centers, Inc. running smoothly, securely, and consistently across the business. This is a high-visibility role where you’ll own projects end-to-end, lead automation efforts, and bring smart, modern solutions to the table. If you love improving systems, reducing busywork, and building dependable environments, you’ll feel right at home here.
Schedule:
- This is a hybrid position Monday-Friday where work-from-home flexibility is provided 1-2 days a week once you are trained!
What You'll Do:
- Manage and administer Active Directory and Entra ID environments to ensure secure, efficient identity and access management.
- Oversee network infrastructure, including configuration, monitoring, and troubleshooting to maintain optimal performance and connectivity.
- Administer and support the Dealer Management System (Procede), ensuring system reliability and user accessibility.
- Maintain and administer Microsoft SQL Server databases, including performance tuning, backups, and troubleshooting.
- Develop and maintain PowerShell and/or Python scripts to automate recurring tasks and improve system efficiency.
- Lead automation initiatives, transforming manual workflows into streamlined, technology-driven solutions.
- Administer the Help Desk ticketing administration (HALO HelpDesk ITSM platform), ensuring effective help desk ticketing, workflow management, and user support.
- Support and manage AI systems to enhance business operations and introduce intelligent process improvements.
- Administer and maintain Windows Hyper-V environments, including virtual machine configuration and resource management.
- Manage Voice over IP (VoIP) phone systems, including configuration, troubleshooting, and user support.
- Oversee backup management systems, ensuring data integrity, reliability, and recovery readiness.
Qualifications
What We're Looking For:
- Bachelor’s degree in computer science, management information systems, or related field
- 8 years of professional experience doing system administration or related field
- Strong knowledge of Active Directory, Entra ID/Azure, networking, Microsoft SQL Server, and Windows OS administration
- Proficiency in PowerShell and/or Python for automation and scripting
- Experience automating manual processes and managing virtual machine environments
- Familiarity with Commvault Backups, Procede, HALO HelpDesk ITSM, CrowdStrike, and AI system implementation are all highly preferred
- Skilled in Microsoft Office Suite with strong communication, organization, and problem-solving abilities
- Commitment to safety, quality work, customer service, and company values
- Valid driver's license with ability to meet insurance requirements
- Must be willing to participate in a pre-employment background check and drug screen
What We Offer:
Pay Range: $86,600 - $130,000 per year with incentive eligibility
- 401(k) with company match
- Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
- Paid time off including paid volunteer time
- Disability insurance
- FSA and HSA options
- Company paid Life and AD&D insurance
- Maternity leave
- Employee assistance program
- Wellness program
- Company paid uniforms
Additional Information
Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.
We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.
Salary : $86,600 - $130,000