Assistant Parts Manager - Retail

Company Description

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.

Job Description

Are you a parts professional ready to step into a leadership role without stepping away from the counter? TCI is looking for an Assistant Parts Manager – Retail who can run the day-to-day alongside our Parts Manager — and still be the person customers want to talk to when they need something fast.

Truck Centers, Inc. is opening our first stand-alone parts store and we are looking for a seasoned parts professional to help us get the store up and running and help lead the team! This position will have the opportunity to help us build this store from the ground up.

Shift Available:

• Monday-Friday, day shift
  
  

What You'll Do

This role is split between leading people and doing the work yourself. On any given day, that means:

• Running the parts counter - walk-ins, phone orders, parts ID, pricing, and transactions - with the kind of service that turns a first-time buyer into a regular
• Owning the warehouse: receiving shipments, maintaining bin locations, rotating stock, cycle counts, and keeping the space clean, organized, and safe
• Growing the customer base through outbound calls to fleets, repair shops, and owner-operators -following up on quotes, converting inquiries, and opening new accounts
• Overseeing invoicing, Parts Adjustment Requests (PAR), inventory levels, cores, and warranty recovery
• Staying current on DTNA, OEM, and company bulletins and making sure your team is trained on any process or policy changes
• Supporting compliance with applicable environmental and safety regulations
  
  

On the leadership side, you'll help the Parts Manager with scheduling, budgeting, performance evaluations, corrective action plans, and inventory reporting. You'll also coach and mentor counter staff, help them hit their goals, and grow professionally - and you'll represent the department with vendors, customers, and internal teams when needed.

Why TCI

Truck Centers, Inc. is one of the Midwest's largest heavy-truck dealership groups, with locations across Illinois, Indiana, and Missouri. We're a team that takes the work seriously and invests in the people doing it.

Qualifications

What We're Looking For:

• High school diploma or GED
• Valid Driver's License with ability to meet insurance requirements is required
• 2 years of management experience in part sales or related trucking industry experience
• Exceptional sales, customer service, analytical, and organizational skills to thrive in a leadership role
• Possess a thorough, proven knowledge of heavy-duty truck parts and inventory control systems to lead parts sales teams in a fast-paced environment.
• Proven ability to communicate and positively engage with team members, vendors, and customers
• Resourceful, collaborative team leader capable of leading and delegating work
• Demonstrated proficiency with standard computer operations and Microsoft Office Suite
  
  

What We Offer:

Pay Range: $47,889.92 - $71,834.88 per year with incentive eligibility

• 401(k) with company match
• Health insurance with 3 plan options to choose from
• Vision Insurance
• Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program
• Company paid uniforms
  
  

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.