What are the responsibilities and job description for the Front Desk / Patient Care Coordinator position at Tru Integrative Wellness?
About the role
We’re looking for a polished, high-energy Front Desk Coordinator to join our growing wellness clinic.
This is not a typical receptionist role—you’ll be the first impression of our clinic and play a key role in converting inquiries into booked appointments and long-term patients.
What You’ll Do
- Answer calls, texts, and online inquiries (fast response required)
- Schedule consultations and manage provider calendars
- Deliver an exceptional in-clinic patient experience
- Support check-in/check-out and payments
- Maintain records in AestheticsPro and GoHighLevel
- Follow up with leads and help drive bookings
- Assist with Social Media and Marketing
What We’re Looking For
- 3 years in front desk, hospitality, medical, or sales
- Strong communication and people skills
- Comfortable discussing wellness topics (hormones, weight loss, ED, aesthetics)
- Organized, detail-oriented, and tech-savvy
- Sales-minded with a proactive attitude
Compensation
- Competitive hourly pay (based on experience)
- Bonus opportunities based on performance
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25