Office Coordinator

Do you thrive in a fast-paced environment where no two days are exactly alike? Are you organized, personable, and great at keeping things moving behind the scenes? Join TRU Healthcare as an Office Coordinator and play an important role in supporting our patients, caregivers, and clinical teams.

At TRU Healthcare, we believe healthcare is about more than providing services—it’s about caring for people. We’re committed to serving our Minnesota communities, including individuals and families who may face barriers to accessing traditional healthcare.

Our culture is built around servant leadership, empathy, altruism, and integrity, and we strive to create a workplace where employees feel supported, appreciated, and connected to the work they do.

As an Office Coordinator, you’ll be an essential part of our Arden Hills team, helping ensure the office runs smoothly and our patients and staff receive the support they need.

Your responsibilities will include:

• Welcome & Support: Serve as the first point of contact for patients, visitors, caregivers, and staff, creating a welcoming and professional experience.
• Manage Communications: Answer incoming calls, respond to questions, route inquiries appropriately, and communicate with professionalism and empathy.
• Process Payroll: Accurately process weekly payroll for our caregiver staff.
• Coordinate Insurance & Referrals: Complete insurance verification, process incoming referrals, and assist with prior authorizations.
• Support HR Operations: Maintain employee files for our caregiver staff and assist new employees complete onboarding paperwork as needed.
• Support Clinical Operations: Provide administrative support to clinical and office teams to help ensure efficient, high-quality service delivery.
• Stay Organized: Manage multiple priorities, deadlines, and incoming requests while keeping tasks organized and moving forward.
• Support Our Culture: Participate in TRU’s 24 Expressions of Company Culture (24 ECCs) and contribute to a positive, collaborative workplace.

The ideal candidate is someone who:

• Is friendly, welcoming, and comfortable interacting with a wide variety of people.
• Can multitask effectively and prioritize competing demands in a busy environment.
• Is organized, detail-oriented, and able to think quickly and solve problems.
• Has previous experience working in a medical office or healthcare setting.
• Has experience working with an electronic medical record (EMR).
• Has previous prior authorization experience.
• Has experience with insurance verification (preferred).
• Is comfortable working independently while also being a collaborative team member.
• Can work in the office Monday–Friday, 8:00 AM–4:30 PM.

At TRU, your work has a purpose. You’ll be part of a team that values both the people we serve and the people who serve them.

You'll enjoy:

• The opportunity to make a meaningful impact in the lives of patients and families.
• A supportive, collaborative workplace where your contributions are recognized.
• Opportunities for professional growth and continued learning.
• A culture that values teamwork, appreciation, and having fun while doing meaningful work.

• Medical insurance with HRA options
• Dental insurance
• 401(k) retirement plan
• Generous PTO
• A workplace that values work-life balance
• Mileage reimbursement for eligible work-related travel

If you’re organized, people-focused, and ready to make a difference in a role that keeps you engaged and connected to the people we serve, we’d love to meet you!

Apply today and join TRU Healthcare.