What are the responsibilities and job description for the Room Attendant/Housekeeping position at Tru by Hilton?
Position Summary
The Room Attendant is responsible for maintaining the highest standards of cleanliness, presentation, and order within guest accommodations. The ideal candidate is committed to delivering exceptional service and upholding our operational standards.
Key Responsibilities
- Guest Room Maintenance: Execute comprehensive cleaning procedures for vacant and occupied rooms, including sanitation of fixtures, surfaces, soft goods, and flooring to meet brand standards.
- Inventory & Supplies: Efficiently replenish guest amenities and maintain an organized, stocked housekeeping cart at all times.
- Preventative Care: Participate in established cleaning programs, including floor care and deep-cleaning initiatives.
- Operational Reporting: Identify and report maintenance discrepancies to the Engineering Department via the maintenance service log.
- Guest Interaction: Address guest requests and inquiries with professionalism, efficiency, and courtesy.
- Facility Upkeep: Assist in maintaining the cleanliness and orderliness of common areas and back-of-house facilities as directed.
Requirements
- Reliability: Proven track record of punctuality and attendance.
- Physical Requirements: Ability to perform essential functions requiring sustained physical activity, including bending, kneeling, lifting, and the ability to maneuver items up to 50 lbs.
- Professionalism: A commitment to maintaining consistent high standards of quality and conduct.
- Communication: Ability to follow instructions, communicate effectively with team members, and escalate issues promptly.
Pay: From $14.00 per hour
Experience:
- Hotel Housekeeping: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $14