What are the responsibilities and job description for the Night Auditor position at TRU by Hilton Pigeon Forge?
Overview
Join our dynamic team as a Night Auditor, where you will play a crucial role in ensuring the smooth operation of our hotel during the night shift! This position is perfect for individuals who thrive in a fast-paced environment and have a passion for hospitality. As the Night Auditor, you will be the go-to person for guest services, financial reporting, and front desk operations while creating memorable experiences for our guests. If you’re ready to take on this exciting challenge, we want to hear from you!
What you’ll do
- Perform night audit procedures, including balancing daily transactions and preparing financial reports.
- Provide exceptional customer service by assisting guests with check-ins, check-outs, and inquiries.
- Manage front desk operations, ensuring all guest requests are handled promptly and efficiently.
- Utilize multi-line phone systems to address guest needs and provide information about hotel services.
- Maintain accurate records of guest accounts and transactions throughout the night shift.
- Foster positive guest relations by addressing concerns and resolving issues with professionalism.
- Collaborate with hotel management to ensure compliance with hospitality standards and policies.
Why you’ll love it here
We are dedicated to creating an environment where our employees can flourish both personally and professionally! Our commitment to your well-being means we offer a range of benefits that support your lifestyle.
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $17