Guest Services Lead Associate

TRU by Hilton Boise West in Meridian, ID is seeking a reliable and service-oriented full-time Guest Services Lead Associate to support front desk operations and ensure a consistent, high-quality guest experience. This role is ideal for a hospitality professional who values teamwork, professionalism, and operational efficiency. If you are ready to contribute to a well-organized team and grow within a respected hotel brand, we encourage you to apply today!PAY: $16 per hourBENEFITS:PTOVacationHilton employee discountIf you're seeking a role where you can contribute meaningfully and continue developing your hospitality career, apply today to join our team!ABOUT THIS ROLEThis is a full-time position, 32–40 hours per week, with required availability for AM, 7 AM–3 PM, mid, 11 AM–7 PM, and PM, 3 PM–11 PM, shifts based on hotel needs.As our Guest Services Lead Associate, you'll support the Guest Services Manager in overseeing front desk operations and ensuring consistent service delivery. You'll assist team members, monitor daily workflow, and step in to address guest needs or cover shifts as necessary. Throughout your day, you'll interact with guests, resolve concerns promptly, and help maintain an organized, efficient front desk.OUR COMPANYAt TRU by Hilton Boise West, we're more than a hotel; we're a community of hospitality enthusiasts dedicated to creating genuine connections. Our mission is simple: to turn every stay into an unforgettable experience. We value diversity, embrace creativity, and foster a culture where every team member is a star in our constellation of success. Join us, and be a part of a team that makes hospitality an art form!WHAT WE'RE LOOKING FOR IN A GUEST SERVICES LEAD ASSOCIATEHotel or hospitality experienceProficiency with computersExperience with Hilton is preferred.Bring your passion for hospitality to a team that values it. Our initial application process is quick, easy, and mobile-friendly. Submit your application today!

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