Receptionist

Dr. Jason Ogonowski, OD

42 3rd Street Troy, N.Y. 12180

Phone: 518-274-8181

Fax: 518-272-8164

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Job title: Receptionist – Front Desk

Location: Troy, New York (on-site)

Hours: Full-time, Monday to Thursday 8:00AM-5:00PM, Friday 8:00AM-2:00PM

About Us

Join our dynamic and growing team at Troy Vision Center, a longstanding community optometry practice. We pride ourselves on providing excellent customer service and maintaining a welcoming environment for our clients and staff.

Job Summary:

Troy Vision Center is seeking a professional, friendly, and organized Receptionist to serve as the first point of contact for our office. This full-time position is crucial for creating a positive and welcoming environment for our clients and staff. The ideal candidate is a detail-oriented multitasker with excellent communication skills and a knack for keeping a fast-paced office running smoothly. 

Responsibilities:

• Greet visitors, manage check-ins, and distribute intake paperwork.
• Answer, screen, and route incoming phone calls, and take clear messages.
• Answer multi-line phones, book or change appointments, and send reminders.
• Verify health insurance coverage and collect co-pays or payments. 
• Maintain strict patient privacy under HIPAA guidelines. 
• Handle incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Provide administrative support, including data entry, filing and document preparation.
• Ability to operate scanners, fax machine, copiers and printers.
• Assist staff and doctor with screening tests for patients having exams. 

Qualifications:

• High school diploma or equivalent.
• Previous experience as a receptionist or in a related field.
• Excellent communication and interpersonal skills.
• Proficiency with office software such as Microsoft Office Suite/ Google Workspace.
• Strong organizational skills and attention to detail.
• Professional and courteous demeanor.
• Ability to work effectively under pressure. 

What We Offer:

• Competitive salary - $18-$21 an hour based on experience.
• Opportunities for professional growth and development.
• A supportive and friendly work environment.
• Paid sick and vacation after 6 month period with positive review.
• 1 pair of prescription eyewear yearly after 6 month period with a positive review . 

How To Apply:

Interested candidates are invited to submit their resume and cover letter to Staff@troyvisioncenter.com . Please include “Receptionist Application – [Your Name]” in the subject line of your email.

We thank all applicants for their interest, but only those selected for an interview will be contacted.