What are the responsibilities and job description for the Veterinary Office Manager position at Troy Veterinary Clinic?
Job Description
We’re looking for:
We are seeking an organized, compassionate, and proactive Veterinary Office Manager to support the daily operations of our veterinary practice. Under the direction of the Practice Manager, the Office Manager will help lead the front office team, ensure exceptional client service, and contribute to the smooth and efficient functioning of the practice.
This role is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about both team leadership and patient care.
Key Responsibilities
We’re looking for:
We are seeking an organized, compassionate, and proactive Veterinary Office Manager to support the daily operations of our veterinary practice. Under the direction of the Practice Manager, the Office Manager will help lead the front office team, ensure exceptional client service, and contribute to the smooth and efficient functioning of the practice.
This role is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about both team leadership and patient care.
Key Responsibilities
- Oversee daily operations of the front desk and administrative team
- Support the Practice Manager with staff scheduling, payroll, and performance oversight
- Manage client relations, ensuring a high level of customer service and satisfaction
- Maintain accurate financial records and oversee invoicing, deposits, and petty cash
- Assist with inventory control and ordering of office and medical supplies
- Collaborate with veterinarians and technicians to support patient flow and care
- Train and support team members in customer service, protocols, and software systems
- Handle conflict resolution and promote a positive, team-focused environment
- Ensure compliance with veterinary regulations and safety protocols