What are the responsibilities and job description for the Call Center Receptionist position at Troy Gastroenterology P.C?
Are you tired of working long hours? Does your current position grant opportunity for work life balance? Are you offered opportunity for growth? At Pinnacle GI Partners we believe that our success starts with satisfaction of our employees. If you are not happy on your current path or are simply looking to make a career change, Pinnacle GI Partners may be your next adventure. We are seeking Call Center Receptionists for our East Lansing office. If you have exceptional customer service with medical office experience, we want to hear from you. We are willing to train qualifying candidates ready to start a new career path. Apply today and let's be partners in success!
Primary duties and responsibilities
- Check our patient in and out as they visit our office
- Collect, verify and enter demographic and patient insurance information
- Schedule new appointments for our patients
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel or initiates a triage message for response by medical personnel
- Coordinates referral for patients through insurance and other physician offices
- Answers telephone takes messages and correctly routes incoming calls
Qualifications
- Completion of High School or a GED program
- 1-3 years customer service
- Medical office experience preferred
- Must demonstrate multitasking and organization within a fast paced environment
- Must demonstrate a high competency level with general computer applications and functions
- Must successfully pass a background check and a drug screening
We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit https://www.pinnaclegipartners.com
About Us
Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.