IT Systems Analyst

We are seeking an experienced IT Systems Analyst to join our team. The IT Systems Analyst will serve as the bridge between business stakeholders and the IT department, analyzing requirements, designing system solutions, and ensuring technology effectively supports business operations. This role involves system implementation, troubleshooting, and ongoing improvement of IT applications and infrastructure.

Key Responsibilities:

•    Gather, analyze, and document business requirements for new systems or enhancements.

•    Evaluate existing IT systems and identify areas for optimization.

•    Design and propose technical solutions aligned with business needs.

•    Collaborate with developers, network engineers, and vendors to implement solutions.

•    Create system specifications, workflows, and process maps.

•    Conduct system testing, user acceptance testing (UAT), and quality assurance.

•    Provide user training and develop technical/non-technical documentation.

•    Monitor system performance, troubleshoot issues, and recommend improvements.

•    Ensure systems meet compliance, security, and industry standards.

•    Support IT projects across their full lifecycle, using Agile or Waterfall methodologies.

Requirements:

•    Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

•    2–5 years of experience in systems analysis, IT support, or related role.

•    Strong understanding of SDLC, system design, and analysis methodologies.

•    Experience with enterprise systems (ERP, CRM, HRIS, etc.).

•    Familiarity with cloud platforms (Azure, AWS, GCP) and APIs.

•    Strong knowledge of cybersecurity best practices and compliance requirements.

•    Excellent problem-solving, communication, and documentation skills.

•    Ability to manage multiple priorities in a fast-paced environment.

•    Experience with web services and data formats (JSON, XML).

Soft Skills:

•    Strong business acumen and ability to translate technical language into business terms.

•    Effective stakeholder management and collaboration skills.

•    Attention to detail with a focus on delivering quality results.

•    Ability to work both independently and within cross-functional teams.

•    Understanding of manufacturing and production workflows.

What We Offer:

•    Competitive salary and benefits package.

•    Opportunities for professional development and certification support.

•    Collaborative and innovative work environment.

•    Involvement in impactful IT projects that drive business success.