What are the responsibilities and job description for the Electronic Field Service Technician position at Troxler Electronic Laboratories, Inc.?
Company Description Troxler Electronic Laboratories, Inc., founded in 1958, is a global leader in precision testing and quality control measurement equipment for the highway and construction industry. The company is widely recognized as the industry standard for Nuclear Moisture/Density Gauges. Troxler also designs and manufactures advanced Gyratory Compactors and Asphalt Ignition Ovens used in construction materials testing. With a longstanding focus on quality, innovation, and precision, Troxler continues to set new product standards that support reliable infrastructure and construction projects worldwide.
Role Description The Electronic Field Service Technician is a full-time, on-site role based in Durham, NC. This role is responsible for installing, maintaining, and repairing Troxler testing and measurement equipment at customer locations and in the service facility. Day-to-day tasks include troubleshooting electronic and electrical issues, performing calibration and preventive maintenance, and completing component-level repairs such as soldering and part replacement. The technician will document service activities, support customers with operation and basic training questions, and collaborate with engineering and customer service teams to resolve complex technical problems. Travel to customer sites may be required to deliver timely field service and ensure equipment operates safely and accurately.
Qualifications
- Perform repairs and calibrations on various nuclear and non-nuclear precision measuring devices.
- Strong foundation in electronics technology and electricity, with the ability to read and interpret schematics and technical documentation.
- Hands-on skills in soldering and component-level repair of electronic assemblies and circuit boards.
- Proficiency in troubleshooting and diagnostic techniques for electronic, electrical, and mechanical systems.
- Experience with maintenance and repair of industrial or laboratory equipment, including calibration and preventive service.
- Relevant two year technical education (e.g., associate degree, technical diploma, or military electronics training) or equivalent practical experience.
- Ability to use standard test equipment (multimeters, oscilloscopes, calibration tools) safely and effectively.
- Strong attention to detail, documentation skills, and adherence to quality and safety procedures.
- Valid driver’s license and ability to travel for field service work as needed.
- Effective communication and customer service skills, with the ability to work both independently and as part of a team.
- Must be able to lift 90 pounds.