What are the responsibilities and job description for the Troon - The Clubs at St. James - Concierge position at Troon?
Troon - The Clubs at St. James, located in Southport, NC, is pleased to announce an excellent career opportunity for a part-time, Concierge! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.
Schedule:
Part-Time - Saturday & Sunday
Responsibilities:
- Provides assistance to guests and serves as an information source during their stay.
- Promotes the resort's facilities and area attractions.
- Serves as a local information source for guests.
- Provides information about special events within the resort and the surrounding area.
- Answers all incoming calls to the guest service desk.
- Assists guests with various services such as: making dining reservations, ordering flowers, wine, or gift baskets, and providing directions.
- Assists guests with questions and concerns.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Education/ Experience:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
- Frequently sits, talks, and hears. Occasionally stands and walks. Regularly uses hands, reaches with arms and hands. Occasionally lifts up to 25 pounds.
Environment/Noise:
- Noise level is moderate.
Certificates/Licenses:
- None Required
Job Knowledge, Skill, and Ability Preferences:
- Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Ability to use the internet.
About Troon
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.