What are the responsibilities and job description for the Server position at Troon?
Come work at Grand Elk!
We are looking for servers who want to make great money and have fun while serving our guests.
The Servers are integral to the guest experience and provide food & beverage services to the guests of the property. The server will be processing orders and serving food & beverage items to customers, ensuring 100% guest satisfaction.
Qualifications, Knowledge and Skill Requirements:
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1-2 years of food service experience
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Minimum education: High School (or equivalent) Diploma
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A thorough understanding of fine and casual dining
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Must be of legal age to serve liquor according to state law
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Possesses excellent customer service skills
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Must be dependable
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Must be able to work in a fast-paced environment
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Must have strong communication and interpersonal skills
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Must be able to work in a team environment
Responsibilities:
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Maintain a professional appearance at all times
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Provide prompt and efficient customer service
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Display knowledge of the F&B menu
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Takes guests food and/or drink orders and turns into kitchen, bar, etc
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Serve beverages and prepared meals to guests in an accurate and timely manner
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Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
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Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
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Suggests and serves dessert, coffee and other items as applicable and/or necessary
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Handles all cash and/or credit cards for payment following all standard operating procedures
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Keeps tables, dining room and workstation(s) sanitized and organized
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Listen and respond to customer complaints
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Performs clean-up and closing procedures as assigned by manager
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Perform other duties as assigned by supervisor or manager
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Benefits available for Full-Time employees:
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Medical Plans
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Prescription Plan
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Critical Illness Insurance
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Accident Injury Insurance
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Hospital Care Insurance
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Dental Insurance
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Vision Insurance
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Wellness Support
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Health Savings Account
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Flexible Spending Accounts
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Basic Life and AD&D Insurance
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Voluntary Short-Term Disability Insurance
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Identity Theft Insurance
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Employee Assistance & Wellness Support Program
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401(k)
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Pet Insurance
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Legal Services
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Holiday Pay