What are the responsibilities and job description for the Server position at Troon?
Tripoli Country Club, located in Brown Deer, WI, is pleased to announce an excellent career opportunity for a Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.
Essential Duties:
- Provides immediate attention to all guests upon seating.
- Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
- Takes food and beverage orders from guests and delivers food to guests promptly after preparation.
- Follows-up with guest to ensure satisfaction. Replenishes items as needed.
- Participates in pre-shift meetings and taste tests.
- Maintains organized workstation and side work duties
- Setting up and breaking down golf stations every shift
- Accountable for checks and cash transactions. Utilizes Point of Sales System.
- Follows established systems for taking, placing, and delivering orders.
- Follows established standards for greeting, cocktail service, food delivery and general service techniques.
- Practices tray service for all food and beverage service.
- Position requires to be cross trained in bartending service
- Incorporates safe work practices in job performance.
- Valid driver license required (driver license is will be required when operating the picker for range balls , golf cart)
- Regular and reliable attendance.
- Performs other duties as required.
Education/Experience:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates/Licenses:
- Food Safety and Sanitation Training and Alcohol Awareness Training.
Job Knowledge, Skill, and Ability Preferences:
- Ability to read and speak English may be required in order to perform the duties of the
- Meets state age requirements for handling alcoholic beverages.
- Knowledge of POS system
About Troon
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.