What are the responsibilities and job description for the Server position at Troon?
Ironhorse Golf Club is excited to announce the exceptional career opportunity of Server. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Essential Duties:
- Provides immediate attention to all guests upon seating.
- Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
- Takes food and beverage orders from guests and delivers food to guests promptly after preparation.
- Follows-up with guest to ensure satisfaction. Replenishes items as needed.
- Participates in pre-shift meetings and taste tests.
- Maintains organized workstation and side work duties.
- Setting up and breaking down golf stations every shift.
- Accountable for checks and cash transactions. Utilizes Point of Sales System.
- Follows established systems for taking, placing, and delivering orders.
- Follows established standards for greeting, cocktail service, food delivery and general service techniques.
- Practices tray service for all food and beverage service.
- Position requires to be cross trained in bartending service.
- Incorporates safe work practices in job performance.
- Valid driver license required (driver license is required when operating the picker for range balls, golf cart).
- Regular and reliable attendance.
- Performs other duties as required.
Education/Experience:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates/Licenses:
- Food Safety and Sanitation Training and Alcohol Awareness Training.
Job Knowledge, Skill, and Ability Preferences:
- Ability to read and speak English may be required in order to perform the duties of the job.
- Meets state age requirements for handling alcoholic beverages.
- Knowledge of POS system.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
