What are the responsibilities and job description for the Server position at Troon?
Hidden Valley Country Club (HVCC)
Reno, Nevada
Position Summary
Hidden Valley Country Club is seeking hospitality-minded Servers who take pride in creating genuine connections and delivering exceptional member experiences. This role is ideal for individuals who are naturally warm, highly personable, and skilled at remembering names, faces, and preferences. Our Servers are ambassadors of the Club and play a key role in making members feel recognized, comfortable, and well cared for.
Pay: $15-$17/hr
Essential Responsibilities
-
Deliver attentive, polished food and beverage service in all dining areas and club events
-
Greet members and guests warmly, learning and using names whenever possible
-
Anticipate member needs and personalize service based on known preferences
-
Maintain strong knowledge of menus, beverages, daily features, and club offerings
-
Communicate effectively with culinary and service teams to ensure seamless execution
-
Uphold HVCC service standards, appearance guidelines, and hospitality culture
-
Respond to member feedback professionally and with a solutions-oriented mindset
-
Maintain clean, organized, and welcoming service areas
Ideal Candidate Profile
-
Naturally personable, engaging, and hospitality-driven
-
Strong memory for names, faces, and preferences
-
Understands the elevated expectations of a private club environment
-
Professional, calm, and attentive under pressure
-
Team-oriented with a positive attitude and strong work ethic
-
Takes pride in relationship-based service, not transactional service
Qualifications
-
Prior serving experience preferred (private club or upscale dining a plus)
-
Strong communication and interpersonal skills required
-
Ability to work flexible schedules including evenings, weekends, and holidays
-
Ability to stand for extended periods and lift trays/serveware as needed
Why Join HVCC
Hidden Valley Country Club offers a welcoming, relationship-driven environment where service excellence and member connections matter. Our team members take pride in delivering thoughtful hospitality and being part of a close-knit club community.
Salary : $15 - $17