What are the responsibilities and job description for the Server position at Troon?
Treviso Bay Master Association, located in Naples, FL, is pleased to announce an excellent career opportunity for a Full-Time Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.
General Purpose:
The Server position is integral to the guest experience and provide food & beverage services to the guests of the property. The Server will be processing orders and serving food & beverage items to customers, ensuring 100% guest satisfaction.
Qualifications, Knowledge and Skill Requirements:
- 1-2 years of food service experience.
- Minimum education: High School (or equivalent) Diploma.
- A thorough understanding of fine and casual dining.
- Possesses excellent customer service skills.
- Must be dependable.
- Must be able to work in a fast-paced environment.
- Must have strong communication and interpersonal skills.
- Must be able to work in a team environment.
Responsibilities:
- Maintain a professional appearance at all times.
- Provide prompt and efficient customer service.
- Display knowledge of the F&B menu.
- Takes guests food and/or drink orders and turns into kitchen, bar, etc.
- Serve beverages and prepared meals to guests in an accurate and timely manner.
- Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests.
- Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested.
- Suggests and serves dessert, coffee and other items as applicable and/or necessary.
- Handles all cash and/or credit cards for payment following all standard operating procedures.
- Keeps tables, dining room and workstation(s) sanitized and organized.
- Listen and respond to customer complaints.
- Performs clean-up and closing procedures as assigned by manager.
- Perform other duties as assigned by supervisor or manager.
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.