What are the responsibilities and job description for the Server Assistant (Food Runner) position at Troon?
The Food Runner is integral to the guest experience. They deliver food and beverages to the guests of the property. The Food Runner will ensure 100% guest satisfaction.
Qualifications, Knowledge and Skill Requirements:
Possesses excellent customer service skills
Must be dependable
Must be able to work in a fast-paced environment
Must have strong communication and interpersonal skills
Must be able to work in a team environment
Responsibilities:
Serve beverages and prepared meals to guests in an accurate and timely manner
Maintain a professional appearance at all times
Provide prompt and efficient customer service
Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
Suggests and serves dessert, coffee and other items as applicable and/or necessary
Keeps tables, dining room and work station(s) sanitized and organized
Listen and respond to customer complaints
Performs clean-up and closing procedures as assigned by manager
Perform other duties as assigned by supervisor or manager