What are the responsibilities and job description for the Pro Shop Attendant position at Troon?
Harry L Jones Golf Course is excited to announce the exceptional career opportunity of Golf Shop Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Qualifications, Experience and Skill Requirements
- Must have strong communication and interpersonal skills
- Must be coachable and have basic computer skills
- Must be dependable and have a strong work ethic
- Knowledge about the game of golf preferred
General Description of Duties and Responsibilities
When acting as an "Inside" staff member:
- Perform clerk/cashier like duties
- Responsible for processing customer reservations for guests of the golf course
- Provides customer service to arriving guests to help expedite check-in process
- Arranges and displays golf shop inventory as necessary and directed
- Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
- Assists in maintaining a clean, safe workplace
- Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
- Ensure property and it's amenities are secured daily
- Assist with set-up of equipment and golf carts
Perform related duties as assigned by General Manager:
- When acting as an “Outside” staff member
- Perform Starter/Ranger like duties
- Responsible for welcoming and greeting of guests and players in a friendly manner
- Explaining rules and course etiquette to all groups if needed
- Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
- Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing
- Facilitate orderly and timely pace of play of groups to prevent delays
- Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
- Ensure that each group has four players if possible
- Responsible for the picking up and cleaning practice balls when scheduled
- Ensure property and it's amenities are secured daily
- Perform related duties as assigned by General Manager