What are the responsibilities and job description for the Pool Manager position at Troon?
Southern Trace Country Club is excited to announce the career opportunity of a Pool Manager for our property. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
The Pool Manager will directly oversee Lifeguards, Pool Food and Beverage Team, and Check-In staff to ensure the daily operations of the pool facilities run smoothly and efficiently. The Pool Manager is the front-line leader who ensures we provide safe, clean, family friendly aquatic facilities for the Alpine Country Club, their guests, and visitors to swim, dine, play, and have fun.
Responsibilities/Essential Duties:
- Provides direct supervision of Lifeguards, Pool Food & Beverage team, Pool Check-in staff, at the facility.
- Creates weekly schedules for staff with the appropriate amount of staff for daily supervision.
- Reacts calmly and immediately to emergency situations and administers proper care. Leads staff in emergency situations.
- Act as a leader and mentor to staff during day to day operations and lead staff training during in-service.
- Provides emergency care and treatment until EMS arrives.
- Enforce pool rules and policies at all times.
- The Pool Manager is required to correct any issues immediately to ensure visitor and staff safety above all other duties.
- Ensures shifts are adequately staffed and the proper number of Lifeguards and Front of House Wait Staff are covering pool facilities.
- Acts as a role model and presents a professional attitude and appearance at all times.
- Wears proper uniform at all times to be easily identified as a Pool Manager.
- Utilizes appropriate communication devices such as whistles, hand signals, written and spoken words.
- Completes daily and required documents in a legible and professional manner.
- Document, suggest, and assist with disciplinary write ups for aquatic staff.
- Ensures daily chemical, safety, and equipment logs are recorded and maintained.
- Tests water chemicals and makes appropriate necessary adjustments to chemicals or chemical feeders to comply with health standards.
- Attend/facilitate regular mandatory staff meetings and in-service trainings.
- Ability to work varied shifts, including mornings, evenings, and weekends.
- Assists with department special events.
- Makes recommendations to F&B Manager for changes and improvements in operations, training, staffing, policies and procedures, and other areas. Helps implement any changes.
- Maintains inventory of snack shack, emergency supplies, and daily supplies.
- Performs other duties as assigned.
Qualifications:
- Must be available to work 36-40 hours a week for the duration of the summer.
- Minimum of 2 years working in the field of Food and Beverage with managerial responsibilities.
- Previous aquatics leadership experience preferred.
- Ability to react competently, calmly and effectively and guide staff in emergency situations.
- Ability to work as a leader in daily operations and emergency situations.