What are the responsibilities and job description for the Outside Services position at Troon?
Colonial Country Club Golf Outside Services
As a key member of the property’s golf operations team, the Outside Services Attendant reports directly to the Outside Services Manager, Assistant Golf Professional or Head Professional and attends to the golf cart fleet, bag drop reception, staging area and practice facilities.
Qualifications, Knowledge and Skill Requirements:
• Must have strong customer/guest service focus
• Must have strong communication and interpersonal skills
• Must be dependable
• Must be team and goal oriented
• Must have friendly personality and enjoy working with the members and guests
• Working knowledge of the rules of golf is preferred
• Ability to learn and enforce course policies, rules, and regulations
• Ability to follow verbal and written instructions
• Ability to use equipment and tools properly and safely
Position Responsibilities:
• Maintains professional appearance
• Brings carts from the cart facility in the morning to the staging area and returns carts to the cart facility at the end of the day.
• Cleans, stocks, plugs in, and checks carts after each use.
• Wash and fold towels for member use.
• Fills seed bottles
• Retrieves members clubs from storage, cleans them, and stores after use.
• Welcomes guests, receives their clubs, and returns clubs to their automobiles at the bag drop reception area.
• Collects golf balls from the practice facilities grass and lake throughout the day and as needed.
• Washes and restocks range balls.
• Cleans and maintains cart and bag storage facility.
• General cart maintenance.
• Ensures the carts are always available for players.
• Works closely with Pro Shop staff to prepare and conduct golf events.
• Fills in as Starter and assists with pace of play when needed.
• Checks and keeps amenity container inventory levels full. Tees, pencils, ball markers, seed bottles, etc.
• On course duties and deliveries as needed.
• Records and reports golfers that play but not on the tee-sheet.
• Implements and supports all course policies and programs as communicated by management
• Performs other duties as assigned by supervisor or manager
Working Conditions:
• Must be of legal driving age and operate golf cart like vehicles safely.
• While performing the required duties of this job, the employee is regularly required to reach with arms and hands
• The employee often is required to walk, stand, talk or hear, handle, feel or operate objects
• The employee must be able to lift and/or move up to 35 lbs to include golf bags and full range ball baskets.
• The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Moderate exposure to extreme cold, heat, working outdoors, mechanical hazards and electrical hazards
• Exposure to pollens and dust
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekends and holidays
All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management. Troon is an Equal Opportunity Employer committed to providing a diverse environment