What are the responsibilities and job description for the Outside Service Attendant position at Troon?
Rock Manor Golf Club, located in Wilmington, DE, is pleased to announce an excellent career opportunity for a Part-Time Outside Service Attendant. We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.
Key Responsibilities
- Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot
- Assists in the setup and execution of golf tournaments and outings
- Provides sincere and courteous service to all guests with items such as bag handling and club cleaning
- Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area
- Maintains the cart storage area and cart washdown area in a neat, clean, and orderly condition
- Prepares golf carts for play following the standards of Troon Golf
- Assists in educating players regarding course policy, current cart policy, speed of play, and similar guidelines
- Assists players by changing their golf spikes, if needed
- Performs range maintenance such as stocking the practice facility with practice balls, bag stands, den caddies, and/or ball pyramids, and maintains ball inventory over the course of the day
- Directs the start of play when necessary
- Maintains accurate records of golfers renting clubs
- Services the customer who is renting golf clubs and cleans rental clubs upon return
- Assists with food and beverage activities
- Cleans golfers' clubs upon completion of play
- Incorporates safe work practices in job performance
- Performs other duties as required
Minimum Qualifications
- High school diploma or GED; and six months to one year of customer service experience or training
Other Qualifications
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Regular and reliable attendance
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.