What are the responsibilities and job description for the Outside Golf Services Team position at Troon?
Sparrows Point Country Club is excited to announce the exceptional career opportunity of Outside Golf Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to our members and their guests.
Cart Attendant Duties:
- Greet arriving guests, assist with unloading clubs, and stage carts for departure
- Maintain the cart fleet — clean, fuel/charge, inspect, and stage carts daily
- Assist guests with club cleaning and bag storage upon completing their round
- Return and organize pull carts and rental equipment after each use
Golf Operations Support:
- Support the pro shop team with daily operational tasks as directed by management
- Assist with setup and breakdown for tournaments, outings, leagues, and special events
- Communicate guest feedback and on-course conditions to the golf operations team
- Coordinate with all departments to deliver a seamless guest experience
Facility Cleanliness & Upkeep:
- Maintain cleanliness of the golf shop, cart barn, bag drop area, and surrounding grounds
- Regularly clean and sanitize carts
- Empty trash receptacles throughout the course and facility as needed
- Ensure the bag drop, putting green area, and practice facilities are tidy and presentable
- Report maintenance or safety concerns to the appropriate staff
Qualifications & Requirements:
- Experience in golf, outdoor recreation, or hospitality is preferred but not required — we train the right people
- Must be a people person — friendly, approachable, and enthusiastic about guest service
- Coachable and eager to learn; receptive to feedback and willing to grow with the team
- Ability to work outdoors in varying weather conditions for extended periods
- Ability to lift up to 40 pounds
- Comfortable standing, walking, and being on the move throughout the shift
- Reliable, punctual, and dependable — the course counts on you
- Basic communication skills; ability to interact positively with guests and team members
- Valid driver's license or ability to safely operate a golf cart preferred
- Must be 17 years of age or older
Schedule & Availability:
- This is a seasonal, part-time position. Candidates must have a flexible schedule and be available for any of the following:
- Opening shifts (early morning start — the course waits for no one)
- Closing shifts (evening close and cart barn shutdown)
- Weekends (Saturday & Sunday — our busiest days)
- Holidays and peak season dates
- Season typically runs Spring through November
- Hours will vary based on course operations and demand
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.