What are the responsibilities and job description for the Host/Hostess position at Troon?
St Johns Golf and Country Club is excited to announce the exceptional career opportunity of Host/Hostess. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Key Responsibilities:
- Welcomes each guest with a smile and friendly greeting and escorts guests to their assigned table.
- Controls the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
- Assigns opening and/or closing side duties. Supervises side work and ensures completed lists of set ups of all stations before departure of service staff.
- Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests.
- Remains knowledgeable of all menu items, prices and general service procedures.
- Responsible for standards of appearance and cleanliness in all service areas.
- Remains visible on dining room floor, and is easily accessible to guests, staff and management.
- Checks all tables daily, before service to ensure proper settings.
- Assists with side work and/or assisting service staff with bussing table and taking cocktail orders.
- Communicates guest requests and concerns to the department manager.
- Incorporates safe work practices in job performance.
Minimum Qualifications:
- No experience necessary but will train.
Other Qualifications:
- Regular and reliable attendance.
- Demonstrates an outgoing and friendly attitude.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.