What are the responsibilities and job description for the Guest Services Attendant position at Troon?
The Guest Services Attendant is responsible for delivering an exceptional golf experience through friendly, professional, and efficient service in all areas of outside golf operations. This includes—but is not limited to—managing golf carts, maintaining the driving range, starting and monitoring pace of play, and ensuring the cleanliness and readiness of all guest service areas. This is for a Spring/Summer start date.
Primary Responsibilities
Golf Cart Operations:
- Prepare, stage, and clean golf carts for member and guest use
- Inspect carts for safety and operational concerns
- Charge carts nightly and rotate fleet appropriately
Driving Range & Practice Areas:
- Set up and maintain range balls, bag stands, and alignment tools
- Monitor cleanliness, safety, and presentation of range tee and short game area
- Collect range balls using range picker and ensure ball washer operation
Starting & Rangering:
- Greet golfers at the first tee with course info, rules, and pace-of-play expectations
- Monitor and manage pace of play on the course
- Serve as a visible presence to assist and communicate with golfers throughout the round
Facility Cleanliness & Appearance:
- Empty trash cans and clean up debris from carts, staging areas, and course rest stops
- Maintain neat and organized cart staging and bag drop areas
- Support the cleanliness of bag room and service areas
- Other Duties as Assigned
- Assist with tournament setup and breakdown
- Support fellow staff and golf professionals to ensure smooth operations
Qualifications:
- Drivers license required
- Positive and professional demeanor with strong communication skills
- Willingness to work outdoors in various weather conditions
- Ability to lift up to 50 lbs and operate golf carts safely
- Weekend and holiday availability may be required
Pay Rate: $15 plus tips
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.
Salary : $15