What are the responsibilities and job description for the Golf Shop Assistant position at Troon?
Pinewood Country Club is seeking a part-time Golf Shop Assistant! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Candidates will gain first-hand, in-depth customer service experience and engage with outdoorsmen from all over. Whether you’re in need of a part-time side hustle or just starting out, this is the perfect opportunity to seize the moment and develop lasting skills and relationships.
Ideal candidates are highly motivated, customer service-centric, and possess strong communication and interpersonal skills. A Golf Shop Assistant offers friendly and expedient service to the property’s guests and assists the golf professional staff in golf shop operations, merchandise sales, and other golf‐related activities. Beginners are welcome – while knowledge of golf is preferred, previous Golf Shop Assistant experience is not required for the position. Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf season, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, in and out of the shop, so you can focus on the customer experience, camaraderie, and shop management. For more information on our open opportunities, apply today!
Responsibilities
- Maintains professional appearance
- Processes customer reservations for guests of the golf course
- Provides customer service to arriving guests to help expedite the check‐in process
- Arranges and displays golf shop inventory as necessary and directed
- Collects green and cart fees (and other revenue) from guests and processes them in the point-of-sale (POS) system as trained
- Issues receipts for guest purchases
- Takes messages for staff or guests
- Assists in packing and unpacking inventory and golf operations supplies
- Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
- Performs clean‐up and closing procedures
- Perform other duties as assigned by supervisor or manager
Education and Experience
- Must be highly motivated, goal-driven, and a self‐starter
- Must acquire basic computer knowledge
- Must have strong customer/guest orientation
- Must have strong communication and interpersonal skills
- Must be dependable
- Knowledge of the game of golf is preferred
Working Conditions
- While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
- The employee often is required to walk, stand, talk, or hear, handle, feel, or operate objects.
- The employee must be able to lift and/or move up to 30lbs occasionally.
- The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
- Specific vision abilities include close, distance, color, peripheral vision, and depth perception.
- Noise level is moderately quiet
- Work extended hours during the golf and holiday season
- Work weekends and holidays