What are the responsibilities and job description for the Golf Service Ambassador position at Troon?
Bella Ridge Golf Club, located in Johnstown, CO, is pleased to announce an excellent career opportunity for a Golf Service Ambassador! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.
Qualified candidates will thrive in a hospitality environment and be highly focused on providing a premier club and golf experience for members and guests. The Golf Service Ambassador will provide bag, golf cart, range, valet and caddy services to members and guests.
Job Responsibilities
- Displays a professional appearance and attitude; remains courteous to members and guests at all times.
- Safely Valets member and guest vehicles as needed.
- Brings golf carts from cart shelter to cart staging area golf car staging area, checks golf carts for tire pressure, brake operation and other safety considerations.
- Loads bags from bag storage room onto golf carts.
- Sets up and breaks down practice areas on a daily basis.
- Transports range balls to each end of range and fills appropriate containers.
- Maintains proper appearance and supply levels for all practice areas. Services golfers while practicing.
- Anticipates and complies with members and guest needs while using learning center, monitor first tee, as needed.
- Operates ball picker on range to retrieve balls. Sorts and washes range balls.
- Removes bags from golf carts and returns bags to assigned rack in bag storage room.
- Returns golf carts to cart shelter; removes towels, pencils, score cards, tees, drink cans, etc., from golf carts and saves reusable items; checks carts for damage; washes golf cart with pressure cleaner; parks cart in shelter and connects charger cable.
- Advises Pro Shop of items found on the course and destined for the lost and found.
- Cleans all clubs for members and guests; cleans and maintains the club’s rental equipment.
- Provides on course player assistance (caddie duties) as needed.
- Maintains security, cleanliness of and order of all golf equipment in storage.
- Tows cart to cart maintenance facility when cart breaks down, assisting in maintenance and repair when necessary.
- Performs golf club repair as needed.
- Performs other appropriate tasks as assigned (golf shop coverage & assistance).
Job Education and Experience Requirements
- Previous golf course experience required.
- Previous valet and or caddie experience preferred.
- Knowledge of applicable industry software programs preferred.
- Member of the PGA or PGA Apprentice program actively working to attain PGA Professional status preferred.
- Knowledge of the game of golf and its rules preferred
Licenses and Special Requirements
- Valid driver’s license.
Physical Demands and Work Environment
- Regularly exposed to moving mechanical parts and outside weather conditions.
- Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
- Frequently exposed to wet and/or humid conditions; high, precarious places; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.
- Able to meet and perform physical requirements and to work effectively in an environment which is typical of this position.
- Frequent lifting, bending, climbing, stooping and pulling.
- Frequent repetitive motions.
- Continuous standing and walking.
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
- Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.